A Familiar Situation
We see this pattern often among Melbourne south-east manufacturers: a business running an office and a factory floor on a physical server years past its supported lifecycle, patched irregularly, backed up to a USB drive sitting on top of the server rack. Production scheduling, job costing and payroll often depend on that one machine, with no real plan for what happens if it fails.
Here's how we typically approach that situation.
How We Approach It
- Migrate core line-of-business systems to a modern, cloud-hybrid environment
- Replace the single point of failure with redundant infrastructure and offsite, immutable backups
- Segment the office network from factory-floor equipment to limit the blast radius of any future incident
- Roll out centralised patching and monitoring across every endpoint, office and floor, as part of standard managed IT support
- Put a documented, tested disaster recovery plan in place with a defined recovery time target
What You Can Expect
Businesses that go through this process move from running their entire operation on one unsupported server with untested backups, to a resilient, monitored environment with a recovery plan that's actually been rehearsed.
This page describes our general approach to a common type of engagement, illustrative rather than a specific named client, with results that will vary by business. If you'd like to see how this would apply to your specific environment, get in touch for a free assessment.