Microsoft 365 Support
& Migration Melbourne.
Microsoft 365 runs most modern businesses: email, Teams, files, security and now AI. BITS sets it up properly, migrates you across without drama, right-sizes your licensing and supports your team every day, from right here in Melbourne.
Get Microsoft 365 Working the Way It Should
Most businesses already pay for Microsoft 365, but few get full value from it. Licences that don't match how staff actually work, SharePoint structures nobody understands, security settings left at defaults, and Teams used as little more than a chat app. The platform is capable of far more, when it's set up and managed deliberately.
BITS manages Microsoft 365 end to end for Melbourne businesses: initial setup and email migration, licensing optimisation, security hardening with multi-factor authentication and Intune device management, SharePoint and OneDrive structure that makes sense, and day-to-day support through our IT help desk.
Microsoft 365 management is included in every managed IT support plan, or available as a standalone migration project if you just need to get moved across properly.
Microsoft 365 Services, End to End
Email Migration
Move from Google Workspace, GoDaddy, cPanel hosting, ISP mailboxes or old Exchange servers into Microsoft 365, mail, contacts and calendars intact, cutover done after hours.
Licensing & Cost Optimisation
We review what you're paying against what your staff actually use. Most businesses we review are over-licensed somewhere, or under-protected for the sake of a small upgrade.
Teams, SharePoint & OneDrive
File structures, permissions and collaboration set up so people can find things, share safely and stop emailing attachments around.
Security & Intune
MFA enforced, devices managed through Intune, conditional access policies and email protection configured, aligned with our managed security services.
Microsoft Copilot Readiness
We prepare your data permissions before switching on AI, then roll out Copilot with practical guidance so it boosts productivity without exposing sensitive files.
Microsoft 365 Backup
Third-party backup of Exchange, SharePoint and OneDrive, because platform uptime isn't the same thing as your data being recoverable.
Microsoft 365 Questions Answered
For a typical Melbourne small business of 10 to 50 staff, one to four weeks from planning to completion. The email cutover itself happens outside business hours, so most staff simply arrive to find everything working in the new environment.
Yes. We regularly migrate businesses from Google Workspace, GoDaddy, cPanel/web-host email, ISP mailboxes (Telstra, TPG, iiNet and others) and ageing Exchange servers into Microsoft 365, preserving mail history, contacts and calendars.
It depends on your size, security requirements and how your team works. Many small businesses fit Business Standard, but Business Premium adds the security and device management most growing businesses genuinely need. We review your current licensing free of charge and frequently find both savings and gaps.
Yes. Microsoft keeps the platform running, but that's different from protecting your data against accidental deletion, departing employees or ransomware that syncs into OneDrive. Independent Microsoft 365 backup is included in BITS managed plans for exactly this reason.
Yes. The key to a safe Copilot rollout is fixing data permissions first, Copilot can surface anything a user technically has access to, which catches many businesses out. We tidy SharePoint and OneDrive permissions, license and deploy Copilot, and give your staff practical guidance. See also our Data & AI solutions.
Get More From Microsoft 365.
Book a free licensing and setup review, we'll show you what you're paying for, what you're missing and what it would take to fix.