IT Support Built for
Melbourne Trades & Construction
Builders, tradies and construction businesses need IT that works in the field and in the office, mobile-ready, connected across multiple sites and integrated with the job management platforms your team relies on every day. BITS delivers specialist IT support for Melbourne's trades and construction sector.
Trades IT Needs to Work in the Field, Not Just the Office
Trades and construction businesses face IT challenges that most providers don't truly understand. Your team is spread across multiple job sites. Your estimators, supervisors and admin staff need access to job management, quoting, scheduling and accounting systems from wherever they happen to be. And your business runs on platforms like Simpro, ServiceM8 or Fergus that most IT providers have never heard of.
BITS works with Melbourne builders, electrical contractors, plumbers, HVAC companies and construction firms to deliver IT that actually works in a trades environment, mobile-first, cloud-based and built around the job management platforms your business depends on.
Mobile-First Workforce
Field staff need access to job cards, schedules, photos and timesheets from their phone or tablet, from any site, with or without reliable wifi.
Multiple Sites
Managing IT across a head office, depot and multiple active job sites requires cloud-based tools and mobile device management that works consistently everywhere.
Job Management Software
Simpro, ServiceM8 and Fergus are the operational backbone of your business, they need IT support from people who understand these platforms, not just generic ticket systems.
Rapid Business Growth
Growing construction firms quickly outgrow their ad-hoc IT setups, requiring a scalable, structured IT environment that keeps pace with new staff and new projects.
The Trades Platforms
We Work With Every Day
BITS supports the specialist job management, project management and business platforms used across Melbourne's trades and construction sector.
Field Service & Job Management
Construction Project Management
Estimating & Quoting
Accounting & Finance
Productivity & Communication
HR & Workforce
IT Services Designed for Trades & Construction
BITS delivers managed IT built around the mobile, multi-site and job management requirements of Melbourne's trades and construction businesses.
Managed IT Support
Unlimited help desk for office and field staff, covering computers, phones, tablets and the job management platforms your team uses every day, with fast response times.
Learn MoreJob Management Software Support
Specialist support for Simpro, ServiceM8, Fergus, AroFlo and similar platforms, including setup, mobile app configuration, integrations with Xero/MYOB and troubleshooting.
Mobile Device Management
Management of all field staff smartphones and tablets, device provisioning, app deployment, security policies and the ability to remotely wipe lost or stolen devices.
Learn MoreCloud & Microsoft 365
Cloud-based productivity environment so your admin team, estimators and field supervisors can all access email, documents and job management from any location.
Learn MoreCyber Security
Endpoint protection, MFA and email security to protect your business from ransomware, phishing and the increasing cyber threats targeting growing trades businesses.
Learn MoreVoIP Business Phone
Cloud-based phone system with mobile app for tradies in the field, auto-attendant for professional customer handling, and call forwarding so every call reaches the right person.
Learn MoreTrades IT Support That Gets Out of Your Way
BITS works with Melbourne trades and construction businesses who need IT that works as hard as they do, reliable in the field, fast to support and built around the job management platforms they depend on, not just generic business software.
- Simpro, ServiceM8, Fergus and AroFlo support
- Mobile-first IT for field workers and site staff
- Multi-site support, office, depot and job sites
- Local Melbourne team, fast on-site support available
- No lock-in contracts, month-to-month managed IT
Trades & Construction IT, Common Questions
Yes. BITS supports Simpro, ServiceM8, Fergus, AroFlo and Tradify, including connectivity setup, mobile app configuration for field staff, integration with Xero or MYOB, user access management and troubleshooting when these platforms experience issues. We understand that for a trades business, downtime in Simpro is downtime in your operations.
Yes. BITS configures mobile-first IT environments for trades businesses, including device management for phones and tablets in the field via Microsoft Intune, mobile app deployment for job management platforms, secure access to business systems from any location and business phone systems with mobile app support so field staff can handle calls on the go without using personal numbers.
Yes. BITS provides managed IT support for trades and construction businesses operating across multiple sites, including cloud-based tools that work from any location, mobile device management, and support for site offices that need connectivity for project management, drawing review and communications. We can also provide temporary site internet connectivity solutions for larger construction projects.
Yes. BITS configures secure remote access using cloud platforms and Microsoft 365 so your admin team, estimators and supervisors can access job management, accounting and business systems from home, in the office or on site. We use conditional access policies and MFA to ensure this access is secure, even from personal or unmanaged devices.
For growing construction firms, BITS typically recommends a cloud-first architecture that avoids costly on-premise servers while giving your team access to everything they need from any location. This includes Microsoft 365 for email, Teams and document collaboration, a cloud-based job management platform (Simpro, ServiceM8 or similar), Microsoft Intune for device management across phones and computers, and a cloud VoIP phone system with mobile app support. This setup is cost-effective, scalable and can grow with your business without requiring major infrastructure investment.
IT That Keeps Your Trades Business Moving.
Talk to BITS about managed IT, Simpro support and mobile-first technology for your Melbourne trades or construction business.