IT Support Built for
Melbourne Schools & Education
Schools, RTOs and education providers need IT that keeps pace with curriculum technology, protects student data and works reliably across every classroom and campus. BITS delivers managed IT support and education technology expertise for Melbourne's education sector.
Education IT Has Unique Demands That Generic Providers Miss
Modern education environments are technology-intensive: every teacher relies on digital tools, students use devices throughout the day, and administrative staff run student management systems that hold sensitive personal records. At the same time, education organisations typically operate on constrained budgets with limited in-house IT expertise.
BITS provides Melbourne schools, RTOs and education providers with the managed IT support they need, covering devices, networks, cloud platforms and curriculum technology, from a team that understands the education environment and the obligations that come with it.
Student Data Privacy
Student records require strict controls under the Privacy Act and state education department guidelines, including access management, retention and breach notification.
High Device Density
Schools manage hundreds of devices across classrooms, labs and admin areas, requiring centralised management, automated deployment and efficient repair processes.
Curriculum Technology
From interactive whiteboards and Teams Rooms through to NAPLAN digital testing and LMS platforms, education technology requires specialist setup and ongoing support.
Cyber Security for Minors
Education environments face specific obligations around content filtering, safeguarding and cyber threats targeting student accounts and administrative systems.
The Education Platforms
We Work With Every Day
BITS supports the specialist platforms used across Melbourne's education sector, so your staff get IT help from people who understand the tools, not just the tickets.
Productivity Platforms
Student Management
Learning Management
Communication & Collaboration
Device Management
Assessment & Compliance
IT Services Designed for Education
BITS delivers managed IT support built around the operational reality of schools and education providers, covering technology, security and student data obligations.
Managed IT Support
Unlimited help desk and proactive monitoring for all staff and student devices, with fast response times during school hours and planned maintenance during holidays.
Learn MoreDevice Management (MDM)
Centralised management of all Windows, macOS, iPad and Chromebook devices using Intune, Google Admin Console or Jamf, with automated deployment via Autopilot.
Learn MoreCyber Security & Content Filtering
Endpoint protection, MFA, DNS filtering and web content controls to protect student data and meet safeguarding obligations, with 24/7 security monitoring.
Learn MoreCloud & Microsoft / Google Setup
Full deployment and management of Google Workspace for Education or Microsoft 365 Education, including licensing, tenant setup, security and ongoing administration.
Learn MoreCampus Network & Infrastructure
Reliable WiFi, network switching and structured cabling for high-density education environments, covering classrooms, computer labs, staffrooms and administrative offices.
Learn MoreTechnology Rollouts & Refreshes
Planned device refreshes, AV/interactive whiteboard installations and technology upgrades, scoped, scheduled and delivered during holiday periods to minimise disruption.
Learn MoreIT Support That Understands Education
BITS works with Melbourne education providers who need an IT partner that understands the unique environment of schools and training organisations, from student data obligations to curriculum technology and budget constraints.
- Google Workspace for Education & Microsoft 365 Education specialists
- Compass, Sentral and student management system experience
- Student data privacy and compliance support
- Local Melbourne team, on-site support available
- No lock-in contracts, month-to-month managed IT
Education IT Support, Common Questions
Yes. BITS supports both Google Workspace for Education and Microsoft 365 Education, including setup, tenant administration, security configuration, device enrolment via Google Admin Console or Microsoft Intune, and ongoing management for staff and student accounts. We can also help schools that are considering migrating from one platform to the other.
Yes. BITS has experience supporting multi-campus education organisations across Melbourne. We manage consistent IT policies, device configuration, network infrastructure and support processes across all locations from a centralised management platform, ensuring that staff at every campus receive the same quality of IT support and experience.
BITS configures systems to meet the Privacy Act and relevant state education department requirements, including access controls, data retention policies, encrypted storage and breach notification procedures for student records. We also configure content filtering and DNS protection to meet safeguarding obligations for student internet access.
For Google Workspace and Microsoft 365 Education tenants, BITS configures additional compliance controls including data governance, DLP policies and audit logging to provide the visibility and protection required for educational environments.
Yes. BITS supports Compass, Sentral, Synergetic and similar student and school administration platforms, including connectivity, single sign-on integration with Microsoft 365 or Google Workspace, access management for staff accounts, and troubleshooting when these platforms experience issues.
Yes. BITS provides managed IT support during school business hours with guaranteed SLA response times for critical issues. We also plan major technology work, device refreshes, infrastructure upgrades, network changes and software deployments, during school holiday periods to minimise disruption to teaching and administration.
Melbourne Education IT Support That Gets It.
Talk to BITS about managed IT, device management and student data security for your school or education provider.