Tech News & IT Insights
Practical technology advice, cyber security tips and IT guidance from the BITS team, written for Melbourne businesses.
Applying for Cyber Insurance? Here's What Insurers Actually Want to See
Cyber insurers and tenders increasingly ask for Essential Eight alignment before they'll offer cover. Here's what Melbourne SMBs actually need in place to qualify.
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When Staff Go Around IT: The Real Risk of "Shadow AI" in Your Business
Staff pasting company data into ChatGPT or other AI tools without approval is a growing risk. Here's how to manage it without banning AI outright.
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Your IT Provider's Toolbox Is a Target Too: The N-central RMM Alert Explained
The ACSC has flagged active exploitation of N-able N-central, software many IT providers use to remotely manage client systems. Here's what happened and what to ask your provider.
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Microsoft Copilot vs ChatGPT: Which AI Assistant Is Right for Your Business?
Copilot and ChatGPT get lumped together constantly, but they're not quite competitors in the way people assume. Here's how they actually differ on pricing, data access and which one fits your Melbourne business.
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Claude vs ChatGPT: Comparing Anthropic and OpenAI's AI Assistants
Both are subscription AI assistants you can sign up for directly, but they're built by two separate labs with genuinely different strengths. Here's how Claude and ChatGPT actually compare in 2026.
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Hackers Are Mass-Targeting Business Websites: What the ACSC's Critical Alert Means for You
The ACSC has issued its highest-severity alert: attackers are automatically scanning for vulnerable WordPress and CMS websites and planting hidden back doors. Many Australian small businesses have already been hit. Here's what to do.
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How to Know If Your IT Provider Is Doing a Good Job
If nothing has visibly broken lately, it's tempting to assume your IT is fine. Here are the metrics and warning signs that actually tell you whether your provider is performing.
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Questions to Ask Before Choosing an MSP
A structured set of questions covering SLAs, security, pricing, contracts and backups to ask any managed IT provider before you sign.
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What Should Be Included in Managed IT Services?
A practical checklist of what a proper managed IT agreement should cover, and the extras that are often missing or billed separately.
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Switching IT Providers in Melbourne: What the Process Actually Looks Like
Worried that switching IT providers will be disruptive? Here's what a well-managed transition actually involves, step by step.
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Managed IT Support vs Internal IT Staff: What's Right for Your Business?
The real cost, coverage and risk trade-offs between hiring an internal IT person and outsourcing to a managed IT provider.
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FortiBleed: Why Your Firewall May Already Be Compromised
Over 30,000 Fortinet firewalls have been silently hijacked across 200 countries in a campaign called FortiBleed. Australian businesses are in the crosshairs. Here's what happened and what to do right now.
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Managed IT Support vs Ad-Hoc IT: Which Is Right for Your Melbourne Business?
Most Melbourne businesses choose their IT model by accident, not by design. Understanding the real cost, risk and operational difference between managed and ad-hoc IT is the first step to making the right decision for your business.
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EOFY Scam Season: How Cybercriminals Target Australian Businesses at Tax Time
Every June, scammers ramp up attacks on Australian businesses. Phishing emails impersonating the ATO, fake myGov login pages, remote access fraud, here's what's happening right now and what your business needs to do about it.
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Top 5 Cyber Security Tips to Protect Your Melbourne Business in 2026
Cyber attacks on Australian businesses are at record levels. These five practical security measures can dramatically reduce your risk, and most can be implemented this week without significant cost or disruption.
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