Manufacturing & Logistics IT Support Melbourne

IT Support Built for
Melbourne Manufacturing & Logistics

Production lines, warehouses and distribution networks can't afford unplanned downtime. BITS delivers IT support for Melbourne manufacturers, warehouse operators and logistics businesses, covering ERP uptime, warehouse connectivity, OT/IT network security and the systems that keep goods moving.

ERP & MRP support
Warehouse & OT network security
Multi-site connectivity
The Challenge

Manufacturing IT Runs on Uptime, Not Just Help Desk Tickets

For a manufacturer or logistics operator, an IT problem isn't an inconvenience, it's a stopped production line, a warehouse that can't pick and pack, or a delivery that doesn't leave the dock. Most IT providers treat every business the same, but manufacturing and logistics environments have their own demands: industrial-grade wifi across a factory floor, ERP and inventory systems that can't go down, and operational technology (OT) that needs to be kept separate and secure from the rest of your network.

BITS works with Melbourne manufacturers, warehouse operators and logistics businesses to deliver IT that matches the pace of the floor, reliable connectivity, protected systems and rapid support when every minute of downtime counts.

ERP & Inventory Uptime

Your ERP, MRP or inventory platform is the operational backbone of the business, downtime there means production and dispatch stop too.

Factory & Warehouse Connectivity

Reliable wifi across a large factory floor or warehouse, covering barcode scanners, handhelds and fixed terminals, isn't the same as office networking.

OT & IT Network Separation

Production equipment and industrial control systems need to be securely segmented from office IT, protecting operations from cyber threats targeting connected machinery.

Supply Chain Continuity

EDI connections, supplier integrations and delivery scheduling all depend on systems staying online, a single outage can ripple through your whole supply chain.

Software We Support

The Manufacturing & Logistics Platforms
We Work With Every Day

BITS supports the ERP, warehouse and supply chain platforms that Melbourne manufacturers and logistics operators run their business on.

ERP & MRP

NetSuiteSAP Business OneMYOB AdvancedCin7

Warehouse & Inventory

Cin7 CoreDEAR SystemsFishbowlUnleashed

Transport & Logistics

CartonCloudWorkflowMaxEDI Integrations

Accounting & Finance

XeroMYOBQuickBooks

Productivity & Communication

Microsoft 365TeamsSharePoint

Industrial & OT

Barcode/RFID ScanningIndustrial WifiOT Network Segmentation
What We Provide

IT Services Designed for Manufacturing & Logistics

BITS delivers managed IT built around the ERP, warehouse and network demands of Melbourne's manufacturing and logistics businesses.

Managed IT Support

Proactive monitoring and unlimited help desk for office, warehouse and factory floor systems, keeping production and dispatch running.

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Cyber Security

Network segmentation, endpoint protection and monitoring that keeps operational technology separated and secure from office IT threats.

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Cloud & Microsoft 365

Cloud-based ERP, inventory and productivity tools accessible from the office, warehouse floor and on the road.

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Backup & Disaster Recovery

Tested backups for ERP, inventory and financial data so a hardware failure or ransomware attack doesn't stop production.

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VoIP Business Phone

Reliable business phone systems connecting head office, warehouse and dispatch teams.

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Project Services

ERP migrations, network upgrades and new site rollouts delivered with minimal disruption to operations.

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Why BITS?

Manufacturing & Logistics IT Support That Understands Uptime

BITS works with Melbourne manufacturers and logistics operators who can't afford downtime, delivering IT that's built around production schedules, warehouse operations and the systems that keep goods moving.

  • ERP, MRP and warehouse platform support
  • Industrial-grade wifi across factory and warehouse floors
  • OT/IT network segmentation and security
  • Rapid response when production-critical systems go down
  • No lock-in contracts, month-to-month managed IT
Book a Free Consultation
98%
Client Satisfaction
Across all managed clients
<15min
Critical Response Time
Average for priority issues
99.9%
System Uptime
Guaranteed availability
0
Lock-In Contracts
Always month-to-month
FAQ

Manufacturing & Logistics IT, Common Questions

Yes. BITS supports NetSuite, SAP Business One, MYOB Advanced, Cin7 and similar ERP and inventory platforms, including connectivity, integrations with accounting and warehouse systems, user access management and troubleshooting when issues arise.

Yes. BITS designs and deploys industrial-grade wireless networks for factory floors and warehouses, covering barcode scanners, handheld devices, fixed terminals and mobile equipment, engineered for the interference and coverage challenges of large industrial spaces.

BITS implements network segmentation between production and operational technology and office IT systems, reducing the risk that a cyber security incident on one side of the business can spread to the other, while still allowing the data flow your business needs between systems.

BITS monitors critical systems proactively and provides rapid-response support for production-critical outages. We also implement tested backup and disaster recovery plans for ERP and inventory data, so a hardware failure or cyber incident doesn't bring production to a halt.

Yes. BITS provides managed IT across multiple manufacturing and logistics sites, including standardised network setups, centralised monitoring and consistent security policies across every location.

IT That Keeps Production Moving.

Talk to BITS about managed IT, ERP support and network security for your Melbourne manufacturing or logistics business.